The year gone by was a game changer for us at Aegon Life Insurance. We recognised that the digital world has made consumption of information easy and equipped customers today to research and understand what they need, and how they can fulfill that need. Being a new-age insurance company, the company took a bold leap and migrated to a digital and direct to customer approach in a bid to empower customers to make their own financial decisions.Since its inception in 2008, Aegon Life Insurance has been driven by its values - wow the customer, spread awareness, think ahead and an undying passion to perform. It is because of our team's dedication towards these values that we have been able to provide a unique combination of product quality and a superlative customer service.With a recent global study estimating 92% underinsurance* in a typical Indian household, customer education has become more important than ever. In line with this concerning statistic, spreading awareness and educating customers on adequate protection by meaningfully engaging with them is the highest priority for us at Aegon Life Insurance.