Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the product quality/ services provided (not covering the courier/ shipment / local delivery services). Upon request, we will refund back the money within 15 days, provided the reasons are genuine and proved after investigation. Refund request should be sent to reachus@360kovai.com within 15 days of the purchase. Please read the fine prints of each deal before buying it, it provides all the details about the product, its usage, preventive measures and other parameters.

Our Policy for the cancellation, return and refund will be as follows:

Cancellation Policy
For Cancellations of order please contact us via reachus@360Kovai.com / contact us link / phone numbers provided in the communication page. Requests received from you later than 15 days of order placement, will not be eligible for cancellation of order.

Return & Refund policy
In case of dissatisfaction, customer have the liberty to cancel their purchase and request a refund from us before 15 days from the date of purchase.

Refund will be done through original payment channel such as credit card, net transfer, UPI payments, Debit card or wallet payment /easy possible way by company and correct account details to be provided by user /customer /visitor. In case of payment gateway name payments refund will be made to the same account. The transaction charges deducted during payment and refund will be deducted in the refund payment.

If customer wishes to avoid the payment channel deduction charges can claim credit note from WEBBEEZ / www.360Kovai.com and make use of it in further purchase and the value of credit note has to be utilized in single purchase.

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