TravelOcar

Wonderful driver. Smooth experience

I booked a Mumbai darshan with the team. The driver was so friendly and our family really enjoyed the trip

The worst car service with the worst staff and owner They misbehave and over charge customers Pls guys beware n never take card from Them guy called tausif is worst in this company he doesnt have basic manners to talk to ladies

This is fraud company I booked mumbai darshan and whole mumbai was closed, company didn't informed me that all places are closed sent me the car, full fraud.

I have had a wonderful experience with my bookings. On time arrival of fleet, clean cars, well behaved drivers.. I am happy. Thank you !

I have no idea how you guys have received my number but inspite of Multiple complaints to your agents I keep getting sms every day about someone's booking and their contact details I also explained that is also a data leak at your end as your customer mobile number , where they are travelling and in which car etc all comes to me and If i were your customer I would never want my number going to some random persons mobile like this . I complained asking for your company directors number but your team said that this data cannot be disclosed . The irony of it .I hope your owner is seeing this and will look into this urgently. Bhakti Naik

Terrible experience. Booked crysta, innova which has the highest price 5000 INR for 250 kms...however, the car seating was so low quality and uncomfortable for 6 passengers. 5 of us ended up having back and neck pain at the end of mumbai lonavala one day trip (which is only 200 kms travel in total) Plus the driver and the customer service guy got into manipulating us to get more money at the end of the ride. First they claimed we have exceeded the 250 kilometer travel limit without showing us the evidence in the app. They claimed app is not working so they cant show us!!. when we didnt agree to that, they said we should pay GST in cash!! The driver and the customer care was together trying to manipulate us in getting more money ..they started asking for 900 rupees, then came down to 600 rupees...it felt like they were just trying to get some money out of us in whatever possible way.. totally fraud service and no comfort in travel.. Ps: Driver is Sandeep Singh.

It was my first time with Travelocar and I can definitely say that it's far more better than other car rental.... If looking for Chauffeur car rental than go for it for sure.....

The chauffer assigned was very very decent and had a very useful knowledge of the local diners.. Very very humble guy and made life much easier in the foreign city, which could have been really overwhelming if not for him..

Booking Number: #97339683 Booked By Vipul Sonavane Booking Date: 15/10/2018 Drver Name: Manoj Kumar Yadav Vehicle: Toyota Innova - White MH-43-BA-0485 I had booked this car for Mumbai Darshan for my inlaws with the package of 12hr/120 Kms. They have mentioned on their website to show 26 places and committed the same. We have asked for 9am but driver arrived at 9:30am. Their policy says full refund if driver does not report on time. After asking there was no response. They said he will come from Vashi but he was actually coming from Andheri. While booking they mentioned that they have 7 years experience of the same travel. I booked this for Monday and found out later that some places like Nehru Planetarium and Aquarium are closed on Monday. I asked them why you never mentioned about it. They said even they are not aware of this; in 7 years they did not find this out. So the journey started at 9:30 am from Airoli. My wife already told him that excluding closed places and some not interested to see these 20 places we want to see so manage the tour accordingly. Driver was converset with the locality and agreed to do so. Driver was literally sleeping while driving. My wife suggested to pull over and take a nap or drive slowly. He did neither and kept on driving. We have had already lost some time so she thought he will take the rest we will go to Sidhivinayak and avoided to call travel company to save on time. His drowsiness was all the day of the travel. He skipped some places saying we will need to go back and miss some points. He was travelling through the places but not at all telling that Worli sea link is at your right or Mantralaya building was at you left, nothing like that. After asking he used to say it just passed by (Abhi to peechhe gaya). Now my family did not know where it is the reason we booked the car and he did not take any efforts to mention them. Overall it was just the travel with 13 places (including these abhi peechhe gaya places) out of 20 places and my family was traumatized by his driving. After reaching home I asked him why he was sleeping, he rudely said that he was feeling lazy (Susti aa rahi thi sir). And also asked why he did not show the places then he said I needed to go tru and fro and also I thought these people already know where is what again very rudely. I talked with travel company then they said they are vendors and will be penalized for this behavior. But what about us we just spent a day in the car without seeing anything and paid in full. Also there was risk as driver was sleepy. I had to again book a self drive car and have to show the places again to my in-laws. I did not get any notification about the reply. And there is no option to reply to your comment. The commitment was to provide from Vashi if it was not available then that is not my fault. I checked there was no accident. Also he reached in Airoli at 8:55 as per the phone discussion but he was touring inside for 30 min. I called up even in the evening when the driver reached back home but there was no such information provided that I need to speak to customer care. Even the person on the other side mentioned that you guys will be penalising the vendor and will let me know what happens.