About Air India
Air India - About Us :
Air India’s journey took off in 1932, when Bharat Ratna J.R.D Tata formed an Airline, realising his dream. The first Indian to receive a commercial pilot’s license, it was his passion for flying that had sparked Air India’s origins - with the launch of an Airmail service from the then Bombay to Karachi via Ahmedabad. Nationalized in 1953, Air India has been spreading its wings over the years to become a leading domestic and global brand.
Air India’s international connectivity, spanning cities in Europe, USA, UK, Africa, the Gulf, Asia and Australia, was strengthened after joining Star Alliance – the largest global air consortium – in July, 2014. The airline also covers every remote corner of our country. It has always stood by the Nation and its people during the hour of need and has played a key role in evacuation missions during crises like the Gulf War, the Covid pandemic and the recent Ukraine conflict.
On 27th January, 2022, Air India has been welcomed back to the Tata Group and is poised to soar high - redefining its goals & approach with focus on overall excellence & customer-centric processes. "The Tata group welcomes Air India's new customers and is excited to work together to make Air India the airline of choice in terms of passenger comfort and service.", remarked Mr. Ratan Tata, Chairman Emeritus, Tata Sons on the occasion.
About Air India Brand :
Logo : The Air India logo features a red swan (symbolising flight) with spokes in orange placed inside. The wheel is inspired by the Ashoka Chakra - depicting the wheel of righteous duty, which also features in the Indian Flag and underlines the deep-rooted connect to India’s cultural heritage.
Mascot -The Maharajah
"We call him a Maharajah for want of a better description. But his blood isn't blue. He may look like royalty, but he isn't royal,†said Bobby Kooka, the man behind Air India’s evergreen Maharajah mascot.
From his first appearance in 1946, Maharajah had made his mark. Created by the then Commercial Director, Air India, Bobby Kooka and Umesh Rao, artist with JWT Ltd., Mumbai, the Maharajah began as a rich Indian potentate, symbolizing graciousness and class. His creators gave him a distinctive personality with his moustache, the striped turban, his aquiline nose and closed eyes.
The affable and adaptable Maharajah grew over the years taking Air India's promotional messages across the world. His antics, expressions, puns have played a key role to promote Air India’s brand and its services. With his unique style, wit & warmth - Maharajah is a very real person. He is a friend to every Air India passenger - reaching out with his inimitable grin to the farthest corners of the world.
Board of Directors
-- Mr. N Chandrasekaran - CHAIRMAN
-- Mr. Campbell Wilson - CEO & MD
-- Mr. Sanjiv Mehta - INDEPENDENT DIRECTOR
-- Mrs. Alice Vaidyan - INDEPENDENT DIRECTOR
-- Mr. P. R. Ramesh - INDEPENDENT DIRECTOR
Our People - The Air Indians
Air India has a dedicated and skilled workforce from all over India and abroad united by the spirit to connect homes and hearts - offering world class service to our global guests.
Pilots, cabin crew, aircraft & ground engineers, flight dispatchers, simulator maintenance engineers, flight safety, safety auditors, catering and ticketing and reservations and customer services, ground handling, security teams function with clockwork precision backed by software technologists, information technology, Market Planning, Route Planning, Finance, Personnel, Materials Management departments etc to make our fleet fly high.
However, Air India is not just an airline transporting people and cargo, it serves as the Wings of the Nation with each and every Air Indian rising to the occasion putting the interest of our Nation & its people ahead of their own concerns during any crisis. Team Air India has scripted many an epic evacuation all over the world from the Gulf or Yemen, Wuhan or Ukraine over the last so many decades. The Vande Bharat mission during covid times was very challenging. The AI group operated 58,895 flights bringing 8,077,755 people home.
A galaxy of sportspersons amongst the Air India workforce has done Air India and India proud - winning laurels for the country at prestigious global events. Air India has been nurturing budding talent - many of whom matured into champions and honoured with the highest national sports awards. Many legends in Cricket, Hockey, Carom, Chess, Shooting & other sports are Air Indians, the organization feels proud of.
Air India is proud of its women workforce excelling in every area of operation – from the cockpit to the aircraft cabin, engineering units, ramp, office desks and the board room across our network. Women comprise over 30% of our total strength, including pilots (over 200), aircraft engineers & senior directors. Women pilots & crew in Air India hold the distinction of flying the longest around-the-world all-women flight on the Delhi-San Francisco-Delhi sector. Women in Air India have been leaving their mark in every area of functioning to reiterate that hands which rock the cradle can also make an airline soar high.
Our Fleet
Air India has a state-of -the-art fleet, comprising of Boeing (777-200LR, 777-300ER and 787-800 Dreamliner) and Airbus (319, 320, 320Neo and 321) aircraft.
Flight Numbers : A319, A320, A320NEO, A321, B787-8, B777-200LR, B777-300ER
Air India’s journey took off in 1932, when Bharat Ratna J.R.D Tata formed an Airline, realising his dream. The first Indian to receive a commercial pilot’s license, it was his passion for flying that had sparked Air India’s origins - with the launch of an Airmail service from the then Bombay to Karachi via Ahmedabad. Nationalized in 1953, Air India has been spreading its wings over the years to become a leading domestic and global brand.
Air India’s international connectivity, spanning cities in Europe, USA, UK, Africa, the Gulf, Asia and Australia, was strengthened after joining Star Alliance – the largest global air consortium – in July, 2014. The airline also covers every remote corner of our country. It has always stood by the Nation and its people during the hour of need and has played a key role in evacuation missions during crises like the Gulf War, the Covid pandemic and the recent Ukraine conflict.
On 27th January, 2022, Air India has been welcomed back to the Tata Group and is poised to soar high - redefining its goals & approach with focus on overall excellence & customer-centric processes. "The Tata group welcomes Air India's new customers and is excited to work together to make Air India the airline of choice in terms of passenger comfort and service.", remarked Mr. Ratan Tata, Chairman Emeritus, Tata Sons on the occasion.
About Air India Brand :
Logo : The Air India logo features a red swan (symbolising flight) with spokes in orange placed inside. The wheel is inspired by the Ashoka Chakra - depicting the wheel of righteous duty, which also features in the Indian Flag and underlines the deep-rooted connect to India’s cultural heritage.
Mascot -The Maharajah
"We call him a Maharajah for want of a better description. But his blood isn't blue. He may look like royalty, but he isn't royal,†said Bobby Kooka, the man behind Air India’s evergreen Maharajah mascot.
From his first appearance in 1946, Maharajah had made his mark. Created by the then Commercial Director, Air India, Bobby Kooka and Umesh Rao, artist with JWT Ltd., Mumbai, the Maharajah began as a rich Indian potentate, symbolizing graciousness and class. His creators gave him a distinctive personality with his moustache, the striped turban, his aquiline nose and closed eyes.
The affable and adaptable Maharajah grew over the years taking Air India's promotional messages across the world. His antics, expressions, puns have played a key role to promote Air India’s brand and its services. With his unique style, wit & warmth - Maharajah is a very real person. He is a friend to every Air India passenger - reaching out with his inimitable grin to the farthest corners of the world.
Board of Directors
-- Mr. N Chandrasekaran - CHAIRMAN
-- Mr. Campbell Wilson - CEO & MD
-- Mr. Sanjiv Mehta - INDEPENDENT DIRECTOR
-- Mrs. Alice Vaidyan - INDEPENDENT DIRECTOR
-- Mr. P. R. Ramesh - INDEPENDENT DIRECTOR
Our People - The Air Indians
Air India has a dedicated and skilled workforce from all over India and abroad united by the spirit to connect homes and hearts - offering world class service to our global guests.
Pilots, cabin crew, aircraft & ground engineers, flight dispatchers, simulator maintenance engineers, flight safety, safety auditors, catering and ticketing and reservations and customer services, ground handling, security teams function with clockwork precision backed by software technologists, information technology, Market Planning, Route Planning, Finance, Personnel, Materials Management departments etc to make our fleet fly high.
However, Air India is not just an airline transporting people and cargo, it serves as the Wings of the Nation with each and every Air Indian rising to the occasion putting the interest of our Nation & its people ahead of their own concerns during any crisis. Team Air India has scripted many an epic evacuation all over the world from the Gulf or Yemen, Wuhan or Ukraine over the last so many decades. The Vande Bharat mission during covid times was very challenging. The AI group operated 58,895 flights bringing 8,077,755 people home.
A galaxy of sportspersons amongst the Air India workforce has done Air India and India proud - winning laurels for the country at prestigious global events. Air India has been nurturing budding talent - many of whom matured into champions and honoured with the highest national sports awards. Many legends in Cricket, Hockey, Carom, Chess, Shooting & other sports are Air Indians, the organization feels proud of.
Air India is proud of its women workforce excelling in every area of operation – from the cockpit to the aircraft cabin, engineering units, ramp, office desks and the board room across our network. Women comprise over 30% of our total strength, including pilots (over 200), aircraft engineers & senior directors. Women pilots & crew in Air India hold the distinction of flying the longest around-the-world all-women flight on the Delhi-San Francisco-Delhi sector. Women in Air India have been leaving their mark in every area of functioning to reiterate that hands which rock the cradle can also make an airline soar high.
Our Fleet
Air India has a state-of -the-art fleet, comprising of Boeing (777-200LR, 777-300ER and 787-800 Dreamliner) and Airbus (319, 320, 320Neo and 321) aircraft.
Flight Numbers : A319, A320, A320NEO, A321, B787-8, B777-200LR, B777-300ER
Gallery
Customer Reviews
Ashis Amrish
24 Jul 2022
Worst customer service I have never seen such a worst customer service in my life and very rude behaviour.
Zak
01 Feb 2022
Staffs are not giving proper response. they asking us to update yourself.. if we have to update, why do we have to come to their office for service. besides,she was rude. Never expected this kind of hospitality from this so called well organized airlines. Very disappointed.
Anjori
18 Mar 2019
Putrid handling of baggage of Air India!! My samsonite suitcase which is hard bounded and is quite a strong one is broken from both handles!! The trolley is broken from behind and even the lock mechanism is broken!! I will definitely claim this loss that I have faced because of the mishandling!!! Is air India really not even a bit concerned of their reputation?!!!
Manivannan
17 Oct 2018
Trying to contract for the last two days your Coimbatore , no response
Nehal
05 Nov 2017
My luggage had completely got broken up. They literary thrown my bag like anything. In fact when we complained and shown to air India manager, he promised me that amount would get credited to my account with 2-3 weeks of time. Its been more than 1 month, no response from them. Really sucks. Can\t believe in any flight. All are cheaters.
RADHAKRISHANNA
10 Jul 2014
GOOD SERVICE
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