posted on : 25-05-2022
Pathetic service: Very bad I have booked one month before and paid advance amount for Innova crysta for 3 days trip to Valparai. One day before when I called them to follow up my vehicle status, I surprised to hear that they send Innova crysta car to some other customer for 3 days trip. They don’t have alternative crysta for me. They forced me to take Mahindra Marazzo instead of crysta. I dont have any alternate option and finally I agreed to take the unconditioned and Un cleaned Marazzo. In my Valparai trip, the car got breakdown in 6 places due to Clutch and battery issue. I called Comfortcarz guy “Shyam” he was speaking rudely and he told me to return the vehicle during middle of my trip. I complained to their main office but no response from them. Not even single call to check my safety and travel. If you really care for your safety, don’t opt the service from Comfortcarz. They speaks nicely and don’t deliver the service. Don’t trust on the photos which they are sending before booking. It won’t match with actual car. Also they won’t provide invoice for the service provided. This is based on my experience in May 2022 with Comfortcarz.
posted on : 01-05-2022
Very good and smooth process . From booking to handover it was clockwork. The staff was easy to talk to. Condition of car was good and drive experience was pleasurable. Only request would be to have options of cars like duster or other suvs also. Overall a very happy experience.
posted on : 25-04-2022
We booked Innova Crysta for 2 days. Pros: Price is affordable. Staff is nice and friendly. Cons: Before booking, do check how long the car been driven because our car was driven more than 250,000 kms and rear tyres were in very bad form, we had to replace Stepney on our route and had to fill air several times during journey. Mileage was poor.
posted on : 10-04-2022
We booked 7 seater car 1 week prior to our planned trip and we were confirmed with Marazzo one week prior itself. When we arrived on morning at the day of pickup at kovai a person from management says the car's previous customer has extended their trip and to the top of this is was no replacement car too..this is the most pathetic behaviour you could show to a customern. I am giving this one start beacause there is no way and for returning the advance money.
posted on : 12-02-2022
Due to high demand availability of cars are less, but the process to rent is very easy. The staffs are very friendly. If the car is available we can rent the car like taking the car from the nearby relatives house. Even relatives will ask too much questions but process is very simple here Also the vehicle is in very good condition, just 3 years old. Overall very good experience, thanks to Comfort Carz :)
posted on : 17-06-2021
Overall Experience : excellent. Car condition absolutely fine. All types of payments available. The staff are very courteous and helpful. We returned the car before time but with extra kilometres. We were charged accordingly. The car was in a better condition than my own car. Absolutely recommended if you want to go for a vacation.
posted on : 27-05-2019
The best place in Coimbatore to take a self drive cars, the main reason is the quality of the car and the customer support is very friendly. I took a ford figo aspire for 5days rental to munnar and vagamon. The experience with the car is awesome becos i drive the car in hill, off roads, NH roads but no issues with the car. While i return the car it was totally dirt but the customer supporter didn't asked me to wash and return. Instead they said 'we will clean, no issues'.. They r better then ZOOM cars.. Once u rent a car from here, I'm sure u will come to know.. Thanks to comfort cars and its customer supporter to make out trip happy and comfort.